ASUS Data Security Manager backed up the files will not open!

ASUS Data Security Manager backed up the most important files first encrypted with this program. But three days later, my computer had to be done to restore the system after system restore and encrypt the file type to open. Asus' own website on the internet and could not find a solution to this problem. Asus since you have to take the necessary measures should be doing such a program. Please do want to be notified about.